Product Owner - Shared AI Services

The Nemetschek Group is a pioneer for the digital transformation in the AEC/O industry and focuses on the use of open standards (OPEN BIM). As one of the world's leading groups in this industry, the Nemetschek Group increases the quality in the construction process with its intelligent software solutions and improves the digital workflow of all those involved in the process. As a result, buildings can be planned, built, and operated more efficiently, sustainably and with less impact on resources.

We’re looking for a Product Owner - Shared AI Services to drive cross-product initiatives, adoption of shared AI APIs and SDKs, and platform reliability, security, and cost efficiency across the organization.

Responsibilities:

• Define and maintain the multi-tenant AI services vision, strategy, and outcome-based roadmap aligned with Group AI and product-unit priorities.

• Translate platform strategy into clear problem statements, OKRs, and prioritized backlogs across shared AI capabilities (inference, data pipelines, governance, observability).

• Drive cross-product discovery with architects and UX to validate requirements, usage patterns, SLAs, and integration contracts for shared AI APIs and SDKs.

• Own intake and prioritization for cross-brand demands, balancing reliability, cost, compliance, and value; facilitate quarterly planning and release governance.

• Lead technical program management for multi-team initiatives (e.g., retrieval, prompt orchestration, evals, safety), ensuring dependencies, milestones, and risks are actively managed.

• Specify and steward product requirements for platform security, privacy, Responsible AI, and data residency; partner with Legal, Security, and DPO.

• Establish SLOs/SLAs and track platform health with telemetry and dashboards; drive incident review, postmortems, and reliability improvements with engineering.

• Coordinate vendor management and cost optimization across model providers, vector databases, and infrastructure; own unit economics and usage policies.

• Create integration guides, reference implementations, and enablement programs to accelerate adoption by product units; run forums and office hours.

• Align stakeholders via clear communication cadences, decision records, and executive updates; surface trade-offs and make go/no-go recommendations.

Requirements:

• Master’s degree in Computer Science, Software Engineering, Data Science, or related field.

• 6+ years as Product Owner/Manager for platform or shared services, ideally AI/ML platforms.

• Experience with LLM productization: prompt engineering, RAG, evals, safety guardrails, cost/performance tuning.

• Familiarity with MLOps/LLMOps stacks (model registries, feature stores, vector DBs, observability).

• Strong technical program management across multiple engineering squads and dependencies.

• Proven track record of SLO/SLA design, incident management, and reliability improvement.

• Background in software engineering or systems architecture sufficient to review designs and trade-offs.

• Excellent stakeholder management and facilitation across brands and functions.

• Strong written and verbal communication; able to craft clear RFCs, PRDs, ADRs, and executive updates.

• Structured prioritization and outcome orientation; fluent with OKRs and portfolio trade-offs.

• Risk management and incident leadership; calm under pressure and bias to action.

• Ability to operate in matrixed, global organizations and drive alignment.

• Continuous improvement mindset; drives retrospectives into durable improvements.

• Language: English fluency required; German a plus.

#Nemetschek
We, the Nemetschek Group, are a global organization with employees from 60 nations. For us, diversity, equity, inclusion, and belonging are the keys to unleashing our full potential and driving true innovation. We can best support our customers in shaping the world through a diverse culture. We aim to treat EVERYONE with respect and appreciation, regardless of differences. Valuing diverse opinions and creating equal opportunities for all is of the utmost importance for us as an organization, and as individuals.