Group AI UX Lead (m/f/d)
Date: Sep 8, 2025
Location: DE
Company: nemetschek
About Nemetschek Group
Nemetschek Group is a global software leader for the AEC/O and Media industries, operating a federated portfolio of brands used by millions worldwide and known for championing open standards and sustainable, human-centered innovation. The Group is headquartered in Munich.
The opportunity:
Nemetschek is scaling a unified AI foundation and assistive experiences across its ecosystem via an AI & Data Innovation Hub led by experienced industry executives. The Group focuses on domain-aware AI that augments professionals and accelerates real-world workflows across planning, building, and operations.
What this role will do:
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Lead customer discovery to identify, validate, and prioritize high-impact AI use cases and interaction patterns across multiple products and user segments in AEC/O.
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Translate insights into an enterprise AI UX blueprint covering canonical flows, trust and safety guardrails, explainability, feedback loops, and service touchpoints.
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Codify reusable interaction patterns (assist, generate, summarize, automate), human-in-the-loop moments, error recovery, and escalation to enable consistent delivery across brands.
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Design and run mixed-method research programs (interviews, contextual inquiry, usability/benchmark tests, surveys/telemetry) tied to product and business outcomes.
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Partner with product, design, data science, engineering, and risk/compliance to align feasibility, data/model constraints, governance, and staged rollouts.
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Define UX and business KPIs for AI features (adoption, task success, time-to-value, intervention rates, trust and control signals) and operationalize continuous improvement.
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Mentor and enable a matrixed community of designers/researchers; drive design reviews to ensure alignment with the AI UX blueprint and standards.
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Communicate insights, decisions, and roadmap implications to executives; champion human-centered and ethical AI across the portfolio.
What success looks like:
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An adopted AI UX blueprint and pattern library used across brands, reducing time-to-value and improving consistency of AI experiences.
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Evidence-backed discovery translating into prioritized bets and shipped, high-usage AI features with measurable productivity and satisfaction impact.
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Improved user trust and control signals and lower intervention/override rates through iterative testing and refinement.
Qualifications:
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8+ years in UX with leadership of complex research programs and service/experience blueprinting in multi-product environments.
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3+ years applying UX to AI/ML, automation, or data-rich workflows; enterprise or regulated context experience is a plus.
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Portfolio showing end-to-end discovery, journey maps, service blueprints, pattern libraries, and shipped features at scale.
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Strong first principles & systems thinking across user, data, model, interface, policy, and operations; ability to drive measurable decisions from ambiguity.
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Fluency with research and design methods, prototyping, and comfort with analytics/experimentation.
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Excellent facilitation and storytelling to align cross-functional partners and executives.
Why Nemetschek:
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Impact at portfolio scale: shape the AI UX layer for market-leading brands spanning the building lifecycle and creative industries.
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Mission-driven AI: contribute to ethical, trustworthy AI that augments professionals in high-stakes workflows.
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Global collaboration: work within a federated model supported by a unified AI foundation and Innovation Hub.